The total time it takes to receive the package after placing an order is normally 5-7 business days. In the case of delays, you will be notified. If you have been waiting for your order for more than 14 days – please get in contact with us! Send a message to info@ainasana.com or fill out the contact form.

If you made a mistake with your order, contact us using the contact form with your order number. If the package is already on its way, we can no longer cancel the order.

If you have been waiting for your order for more than 14 days – please get in contact with us! Send a message to info@ainasana.com or fill out the contact form.

You have every right to return an item purchased from us within 14 days with a receipt. You don’t have to provide a reason but we will be grateful for this information, it will help us to improve our future offer. You need to register return in our returncenter. All packages must be sent back together with a copy of the return form and the proof of purchase to the following address: ?????? All returns of goods are at your own expenses.

We will refund your money when we get the items back.

Yes you can use a Gift Card / Voucher coupon that is purchased or gifted from us.

You will get a confirmation and order details send to the email you have provided, short after your payment has been successful. Please check your email or spam folder. If you haven't received a confirmation, it means the payment didn't go through.